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Conflict Resolution

Fundamentals Course

Enhance communication skills, expand perspectives, apply neuroscience (how the brain works) in conflict situations to help cultivate positive outcomes in problem solving. Use made-for-you activities and practices to help build skills towards trust, cooperation, and healthy connections

Financial options & scholarships available. Learn more

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Unique Training Opportunities

  • Boost your confidence in solving problems.
  • Learn to lead interactive group activities and discussions to support conflict resolution.
  • Participate in live sessions with skill practices and guidance from the instructor.
  • Gain certificate for professional development.

Group pricing options available

What our participants say

TRUST

When we share things about ourselves and learn about others it helps to build connection. When others open up, they are being vulnerable and letting others know about them. That vulnerability and connection can help to build trust within a community.

COMMUNICATION

Paraphrasing can also help my own self by helping me stay in a calmer state and slowing down the rushing instinct of arguing.

It definitely helps to use ‘I’ statements so that I am not assuming the intention of the other. I elaborate on the feeling, and where the feeling is coming from.

COOPERATION

Collaborating with others who you normally don’t work with built fond memories. Interactions bring down the guards some children had and made it easier for them to communicate.

NEUROSCIENCE

It’s most important that all parties are feeling calm before trying to solve a problem. Otherwise, the problem tends to escalate. What a valuable reminder!

PERSPECTIVE

I thought the bird activity was a very poignant way to think about biases, even for myself. As I understood how my own connection with my own heritage… is important to me, it softened my view of others’ connections.

BENEFITS OF CONFLICT RESOLUTION

Conflict resolution helps to build connection and a safe community (security) which all human beings need.

Games & exercises help bring concepts into focus.

What participants say about TRUST

“When we share things about ourselves and learn about others it helps to build connection. When others open up, they are being vulnerable and letting others know about them. That vulnerability and connection can help to build trust within a community.”

What participants say about COMMUNICATION

“Paraphrasing can also help my own self by helping me stay in a calmer state and slowing down the rushing instinct of arguing.” 

“It definitely helps to use ‘I’ statements so that I am not assuming the intention of the other. I elaborate on the feeling, and where the feeling is coming from.” 

What participants say about COOPERATION

“Collaborating with others who you normally don’t work with built fond memories. Interactions bring down the guards some children had and made it easier for them to communicate.”

What participants say about NEUROSCIENCE

“It’s most important that all parties are feeling calm before trying to solve a problem. Otherwise, the problem tends to escalate. What a valuable reminder!”

What participants say about PERSPECTIVE

“I thought the bird activity was a very poignant way to think about biases, even for myself. As I understood how my own connection with my own heritage… is important to me, it softened my view of others’ connections.”

What participants say about BENEFITS

“Conflict resolution helps to build connection and a safe community (security) which all human beings need.”

“Games & exercises help bring concepts into focus.”

What's included?

See what's included in the Conflict Resolution Fundamentals course!

Interactive, Fun, and Engaging activities!

8 Continuing Education (CE) units available

Self-paced

Monthly Live Sessions

Teaching Videos

Role Plays & Discussion

Participant Comments

TRUST

Write your awesome label here.
“When we share things about ourselves and learn about others it helps to build connection. When others open up, they are being vulnerable and letting others know about them. That vulnerability and connection can help to build trust within a community.”

COMMUNICATION

Write your awesome label here.
“Paraphrasing can also help my own self by helping me stay in a calmer state and slowing down the rushing instinct of arguing.” 

“It definitely helps to use ‘I’ statements so that I am not assuming the intention of the other. I elaborate on the feeling, and where the feeling is coming from.” 

COOPERATION

Write your awesome label here.
“Collaborating with others who you normally don’t work with built fond memories. Interactions bring down the guards some children had and made it easier for them to communicate.”

NEUROSCIENCE

Write your awesome label here.
“It’s most important that all parties are feeling calm before trying to solve a problem. Otherwise, the problem tends to escalate. What a valuable reminder!”

PERSPECTIVE

Write your awesome label here.
“I thought the bird activity was a very poignant way to think about biases, even for myself. As I understood how my own connection with my own heritage… is important to me, it softened my view of others’ connections.”

BENEFITS

Write your awesome label here.
“Conflict resolution helps to build connection and a safe community (security) which all human beings need.”

“Games & exercises help bring concepts into focus.”

How will you learn?

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Teaching videos

Concepts and skills are presented in a simple format with clear instructions on what to do next.
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Roleplay videos

Skills are broken down and shown through short roleplays. Making each part of the conflict resolution conversation clear.
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Live coaching sessions

Gain a deeper perspective on your learning. Ask questions live. Receive custom coaching. Gain insights by discussing & sharing with other cohort participants.
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Activities & workbook

Each section offers different kinds of activities to do on your own or with your team. Download the workbook so you can refer back to your learning over time.

What's included?

Components

  • 1 workbook
  • 4 live coaching sessions
  • 1 certificate of completion  (6h /certificate)
  • 1 assignment to claim certificate of completion
  • bonus certificate available
  • downloadable handouts for group/team activities
  • made-for-you activities

Topics

  • Introductory material
  • Conflict resolution steps and elements
  • Trust and affirmation skills
  • Positive communication skills
  • Cooperation skills
  • Perspective shifts & bias awareness
  • Neuroscience

Benefits

  • Boost confidence in conflict resolution skills
  • Cultivate compassionate connections 
  • Strengthen workplace environment 
  • Access to beneficial tools
  • Opportunities for practice

Certificate available

Testimonials from participants

It was wonderful to see the children engage so whole heartedly in the activities and to hear them speak with great enthusiasm about how the ideas resonated with them and how useful these approaches and tools are. But what I valued most of all was Maryse’s ability to quickly demonstrate her respect for every person in the room and to cultivate trust and a wonderful rapport with all of those children and adults.
- Head of school
The TLC Pathways workshops jump-started our awareness of how we interacted with each other. We learned techniques to be better communicators and we now have a shared vocabulary upon which to grow in our relationships. It was also plain old fun!
- upper elementary guide
We are now able to face any problem or conflict. Our class really thanks you for everything you did.
- student learner
I like that “I” Statements challenge me to be more thoughtful about my words. “I” Statements are good for all of us to learn.
- Student learner
Since we’ve used these skills last week, our class has changed for the better.
- Student learner
I could use these skills in college!
- Student learner

About our early adopter special offer

We are offering this course at a greatly reduced cost to our early adopter individuals, groups, and schools. We want to know what works for you, the people using this course! Your input will help us make this course even better. To thank you for providing feedback and supporting this course's development, you will receive ongoing access to all new course content at no additional cost.  Participants also gain free access to each of the live coaching sessions led by Maryse.

About our pricing options

Price per person

$270 USD per person

Includes free access to all live coaching sessions with Maryse. To enroll, use the 'register now' button above.

Need more financial support?
Read about our partial scholarships.

Price per group| small team

Groups of up to 10 people:
$2,200 USD per group

If you wish to enroll as a team, use the form below to request an invoice that will allow you to enroll at this group rate.  We will bulk enroll your team upon receipt of payment and your list of participants.

Need more financial support?
Read about our partial scholarships.

Price per school | large teams

Use the contact form below to request a custom quote for your situation. Please tell us how many people and locations (sites) you wish to include in your enrollment.

Need more financial support?
Read about our partial scholarships.

Need a custom quote?

Tell us what you need

size of your team
How many people do you wish to enroll as a group in this course?
number of sites
Tell us how many locations or sites are included in your agency | organization.
other Kidpower courses or resources you are considering?
Are you looking at enrolling your team to a single course or several of our offerings?
any other needs?
Anything else you think we should know to help provide you with a custom quote.

Course Content Overview

Meet the instructor

Maryse L Postlewaite

Maryse leads conflict resolution workshops to nurture compassionate relationships. She has over 40 years experience as a Montessori educator, including mentoring teachers and consulting for schools.

She presents workshops in person and online, focusing on cultivating community building, peace education, and classroom management. Maryse is fluent in English and French, enjoys gardening, sailing, and loves to travel.
Patrick Jones - Course author

Course Design and Tech Team

Marylaine Léger
Online Center Director
Sol Pederson
Technical Support Specialist
Colin Léger Meilleur
Technical Support Specialist
Clara Ghyrs
Video Editor
Eamon Saki
Technical Support Manager
Music by

Luke Shepherd

Luke is a composer, music director, sound designer, singer, multi-instrumentalist and teacher. His compositions span across a wide range of styles including jazz, choral, pop, musical theatre, and thematic music for online content and podcasts. Luke is proud to contribute to the Kidpower & TLC Pathways teams."
Patrick Jones - Course author
The Kidpower Online Learning Center, part of Kidpower International, aims to help learners gain important 'People Safety' skills for themselves and to help educators and caring adults learn how to teach these important skills to others, using Kidpower's Positive Teaching Method™.

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